§ 1 Scope
(1) These General Terms and Conditions (GTC) apply to all orders placed by customers through the online shop *Jeweldealer*. The operator of the online shop is:
JewelDealer - Fabian Drexl
Neue Werderstraße 39, 18057, Rostock
contact@jeweldealer.shop
Further contact options can be found under the "Contact" category.

(2) Deviating terms and conditions of the customer will not be recognized unless the provider expressly agrees to their validity in writing.

§ 2 Conclusion of contract
(1) The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to order.
(2) By clicking the "Buy" button, the customer submits a binding offer to conclude a purchase contract.
(3) The provider accepts the order by sending a confirmation email or by dispatching the goods.

§ 3 Prices and payment conditions
(1) All prices are exclusive of VAT plus shipping costs.
(2) The available payment methods are specified in the online shop and include, for example, bank transfer, credit card and PayPal.

§ 4 Delivery and shipping
(1) Delivery shall be made to the delivery address specified by the customer.
(2) Unless otherwise stated, the delivery time is approximately 2-5 days.
(3) If a product is not available, the customer will be informed immediately and any payments already made will be refunded.

§ 5 Right of withdrawal
(1) Customers who are consumers within the meaning of Section 13 of the German Civil Code (BGB) are entitled to a right of withdrawal in accordance with the statutory provisions.
(2) Cancellation policy:
- Cancellation period: The customer can cancel the contract within 14 days without giving reasons.
- Form of cancellation: The cancellation must be made in writing (e.g. by email or letter) before return shipment and will be checked by the contractor before return shipment in order to avoid excess shipping costs for the client.

(3) Consequences of cancellation: In case of cancellation, all payments (including the cheapest delivery option) will be refunded. The return shipping costs are borne by the customer.

(4) Exclusion of the right of withdrawal for sealed products: In the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or durability, the right of withdrawal shall not apply if the seal has been removed or damaged after delivery.
This is especially true for Silver Clay, as it dries out after opening and becomes unusable.
Before purchasing, customers are expressly informed that there is no right of withdrawal if Silver Clay is opened or unsealed.

§ 6 Retention of title
The goods remain the property of the seller until full payment has been made.

§ 7 Warranty
The statutory warranty rights apply.

§ 8 Liability
(1) The provider is fully liable for damages resulting from an intentional or grossly negligent breach of duty.
(2) The provider shall only be liable for slightly negligent breaches of duty in the event of a breach of essential contractual obligations.

§ 9 Data Protection
Personal data is processed in accordance with the privacy policy, which is available in the online shop.

§ 10 Final provisions
(1) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) Should individual provisions of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid.